Project and Warranty Coordinator, Johannesburg:
January ‘2017- December ‘2022,
- Manufacturing and Supply of 240 Dual (Diesel and 25kv AC) Locomotives
Project Co-ordination
- Manage Internal and External Stakeholders.
- Oversee the coordination and monitoring of project schedules, resources,
equipment and information
- Prepare Excel spreadsheets, reports, and Power Point for meeting between cross functional team members
- Liaise with the Program Manager to identify and define project requirements,
scope and objectives
- Updated the project schedule to include approved changes and ensured the accurate input of monthly updates to the risks and issues database
- Monitor and report on key project milestones, mitigation actions on risks and issues, provide status updates and highlight reports
- Establish and maintain effective working relationships with suppliers to acquire an in-depth understanding of all required tasks related to in field reworks.
Warranty, Repairs, Maintenance Planning
- Order processing of repairs and returned goods
- Ensuring material availability for warranty and repairs
- Plan work load/capacity for repair work together with the head of manufacturing
- Prepare customs and duties documentation for repairs that need to be done in Europe
- Close cooperation with operations, testing, quality, engineering and Project Management
- Close cooperation with logistics center and the PI team
Change Management
- Supporting of PPC Methods on change management meetings
- Supporting Operations and Methods by coordinating CR (Change Requests)
implementation at the customer site
- Preparation of CR implementation status weekly report
- Quality, Performance Management Support and Feedback
- Gather NCR'S (Non-conforming reports) input onto SAP system and monitor finalization
- Continuous improvement of repair process in terms of cost, quality and time
- People and Management
- Responsible for the management of the customer service budget.
- Responsible for the management of the warranty repairers/technicians/testers
- Development and support team members
- I am the single point of contact for warranty, change management and retrofit topics with the customer
Other Tasks
- Management of PPC sales orders on SAP
- Creation of Variation Orders to LOC for NCC caused by design changes.
International Gaming Technology South Africa
- Parts and Conversions Buyer, CSR II (May’2012- Dec’2016)
- Purchasing of stock used for building a Slot Machine from National and International Suppliers.
- Managing Purchase Requisitions and Purchase Orders on SAP until Delivery stage
- Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
- Estimate freight or postal rates and record shipment costs and weights.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Keep records of all goods shipped, received, and stored. Check import and export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
- Run stock reports to check for product availability. Generate all related paperwork and necessary information required for customer work orders, check all orders for special requests and post inventory records.
- Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order as necessary.
- Trace orders as required and notify customers of any activity concerning their order.
- Ensure proper invoicing of accounts by verifying computer-generated invoices.
- Maintain damage records and back order logs.
- Handle returned merchandise in an efficient manner and ensure proper credit is given to the customer.
- Negotiating with vendors for material procurement while coordinating with higher authorities of the company, ensuring company compliance and procedures are met.
- Maintaining records by working on SAP R3, relating to materials management, by supplier and by departmental purchase orders and goods requisitions and the stock take reports.
Sun-coast Casino and Entertainment World
Slots Technical Stores Controller Department Aug’2007- May’2010,
Buyer Slots Technical Department June’2010 – Apr’2012,
- Cut material costs by 22% through sourcing better deals and negotiating contracts
- Forecasting likely levels of demand for services, products and/ or component part to be used in Technical department
- Preparing and approving specifications.
- Prepares complex for bid and request vendors for bid quotations, analyze bids received, issues purchase orders, prepares and monitors contracts, outlining performance standards, tolerance, warranties and maintenance requirement.
- Work closely with Technical department and become more acquainted with their specific needs
- Roster and Stores Controller allocation as per agreed shifts.
- Purchasing of Electronic Components from National and International Suppliers.
- Provide ongoing support/inspections where appropriate.
- Contract and supplier relationships
- Contract reviews on a regular basis
- Make recommendations on any non-conformance of any preferred suppliers
- Assures timely distribution of materials or requested products to support each business units within.
Sun-coast Casino and Entertainment World
8 month working experience within the F&B Department
- Assisted F&B Procurement Manager to check food and beverage supplies and assisted in placing orders when needed.
- Ensuring that Health, Safety and Hygiene standards are met on site and with suppliers.
- Assisted the Inventory Controller with stock reports, receiving and Inventory control while maintaining the FIFO Principle, reporting back to the Procurement Manager.
South African Container Depot
- Tally Clerk – Feb’2005- June’2006
- Working closely with Customs Officials for Counterfeit Goods and Raw Materials.
- Supervising the Packing and Removing of Exotic Motor Vehicles
- Supervising of Drivers for Removal of Cargo
- Unpacking / packing of import / export cargoes
- Customs unpack / repack
- Cargo storage and inventory control
- Bonded warehousing
- Customs stops and tailboard inspections
- Plant inspections / State Vet Inspections
- Heavy and out of gauge cargo handling
- Recording of weights, measurements and dimensions of Cargo
- Calculate storage, damage, shipping and receiving.
