Kulani Maseko

I am an enthusiastic hard worker with multiple skills in a working area. I am energetic and reliable to tackle all work given to me. I always take my work seriously because we learn new things everyday as human beings and am a fast learner. I am familiar with Microsoft word, excel and PowerPoint. I am skilled at working with a diverse group of people which in turn has enabled me to gain strong organization and communication skills.

FIELD MARKETER (EMERGING MARKERT/ MASAKHANE) at CLOVER S.A PTY LTD (HEAD OFFICE) (2024-11 – 2026-06)

• Develop and maintain excellent customer relations
• Source and maintain new businesses to develop active buying customer base
• Provide service to customers through sales processes.
• Ensure constant stork availability.
• Record and report on sales per outlet and product category
• Introduce new products and principles
• Arrange launches and promotional materials
• Assist and support customers with appropriate sales procedures
• Place orders

CRIME INFORMATION ANALYSIS (INTERN) at SOUTH AFRICAN POLICE SERVICE (SAPS) (2023-10 – 2024-10)

• Conducting crime analysis and research to identify problematic crime area.
• Advising station management on crime patterns, incorrectly registered crimes and incorrect crimes counts./ stakeholder Engagement and Satisfaction
• Visit crime scenes to gather information on crime
• Capture categories of information received from informers/CSC
• Interpret crime maps, matrixes and gathered information to identify flash points, hot spots and peak times and to find explanations for crime in the station.
• Profile of suspects in the precinct based on linkage analysis
• Tour management and facilitation

Sales Agent Customer Service at Clientele Insurance (2019-02 – 2020-01)

• Ability to negotiate
• Promoting and selling financial and insurance products (such as life insurance, funeral cover and legal plans)
• Capturing time sheets on excel (weekly and monthly).
• Maintaining regulatory compliance and delivering exceptional customer service.
• Maintaining strong, positive client relationships through follow ups and after sales service
• Regularly capture required information on internal systems, record, and update customer claims.
• Achieve sales target.
• Achieve quality targets and Responsible for negotiating prices and terms with customers to close deals

Merchandiser at Smollan and Associates (2020-06 – 2023-09)

• Pack shelves in terms of the store flow as indicated by the AM and applying basic merchandising rules
• Ensuring that fridges are properly always maintained
• Responsible for reporting damaged stork, minimize and writing up returns according to store work plan.
• Responsible for cleaning shelves and pricing products correctly in the shelves
• Always maintain PI label per product

Bachelor of Social Science in Criminology and Sociology – UNIVERSITY OF THE FREE STATE (2022-12)

Grade 12 in Admission to Bachelor – MAGABOTSE SECONDARY SCHOOL (2018-12)