Kwanele Nyembezi

Results-driven and detail-oriented professional with 6+ years' experience in retail management, stock control, administration, and customer service.

Former Store

Manager with proven ability to lead teams, manage high-value stock, and improve sales performance. Founder of IINYEMBEZI DESIGNS with experience in business operations and client relations. Diploma qualified in Financial Information Systems. Proficient in MS Word, MS Excel, and computer-based reporting systems. Seeking to leverage technical and leadership skills in an administrative or operations role.

FOUNDER & DESIGNER at IINYEMBEZI DESIGNS (2022-05 – Present)

• Operate and manage all business systems including client databases, quotations, and invoicing on computer
• Create digital designs, branding, and marketing content using computer software
• Maintain financial records and track sales using Excel
• Manage customer communication and marketing via WhatsApp, Instagram, and Facebook

STORE MANAGER at Tevo (2019-12 – 2023-01)

• Managed daily computer-based sales reporting and stock systems for a store with R1M+ stock value
• Supervised staff, monitored performance, and ensured KPI targets were met
• Used POS and inventory systems for stock control, ordering, and loss prevention
• Analyzed sales data in Excel and presented weekly/monthly reports to regional management
• Promoted from General Specialist → Floor Care Specialist → Store Manager due to performance

PICKER & PACKER / SALES ASSISTANT at Game Store (2016-05 – 2019-12)

• Used handheld scanners and computer systems for picking, packing, and stock control using FIFO
• Assisted customers and processed sales transactions on POS system
• Maintained accurate stock records and supported monthly stock takes
• Ensured merchandising standards and system accuracy

DIPLOMA in FINANCIAL INFORMATION SYSTEMS – Walter Sisulu University (2014 – 2016)

NATIONAL HIGHER CERTIFICATE in FINANCIAL INFORMATION SYSTEMS – Walter Sisulu University (2011 – 2014)

NATIONAL SENIOR CERTIFICATE / MATRIC – Lamp Lough Senior Secondary School (2007 – 2019)