Langelihle Nene

Dedicated and customer-focused Shop Assistant with hands-on retail experience since 2018 in a busy retail environment. Experienced in welcoming customers, providing friendly service, processing cash and electronic payments, operating a point-of-sale system, assisting with merchandise, maintaining attractive displays, supporting stock control, promoting customer loyalty programmes and helping to prevent stock losses. Reliable, hardworking and a positive team player with strong interpersonal and communication skills.

Currently completing a Diploma in Tourism Management, bringing additional customer-service knowledge and a strong understanding of delivering positive customer experiences. Eager to contribute retail skills and a friendly approach to the new Clothing Junction Edendale Mall store.

RETAIL SHOP ASSISTANT - Family Retail Shop

(2018-01)

• Welcome customers in a friendly and professional manner and assist them with their needs.
• Provide helpful customer service and maintain a positive shopping experience.
• Operate the point-of-sale system and process cash and electronic payments accurately.
• Assist with arranging, displaying and promoting merchandise.
• Support stock handling and maintain an organised retail environment.
• Help keep the store clean, presentable and welcoming for customers.
• Promote customer loyalty programmes where applicable.
• Remain alert to potential stock losses and support loss-prevention procedures.
• Work effectively during busy periods and maintain a positive attitude under pressure.
• Build good relationships with customers through respectful and friendly service.

Diploma in Tourism Management - Tourism Management - University of South Africa (UNISA) (2026-12)

Higher Certificate in Law - Law - University of South Africa (UNISA) (2021-12)

National Senior Certificate - Sikhululiwe High School (2018-12)

Computer Skills Certificate - Microsoft Office - KwaZulu-Natal Museum