Laverne Stevens
Despatch Clerk
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Experience
Despatch Clerk - Straight to Your Door
(2025-07 - 2026-12)
Admin Clerk - Sequence Logistics
(2024-06 - 2025-06)
Receptionist - Triton Express
(2020-03 - 2020-06)
Administrative Clerk - CCS Logistics – Epping
(2018-03 - 2020-12)
- Booking in and booking out stock
- Running daily and monthly stock reports
- Picking and stock control
- Responding to customer queries
- Investigating and assisting with discrepancies in Value Added Charges
- Liaising with customers telephonically and via email
- Handling documentation for incoming and outgoing stock
- Processing import and export documentation
Customer Service Advisor (Email & Webchat) - Teleperformance – Cape Town
(2016-03 - 2017-10)
Campaign: JD Williams
Customer Service Agent - Teleperformance – Cape Town
(2015-01 - 2016-02)
Campaign: Vodafone Contract Billing
Customer Service Advisor - Merchants
(2011-01 - 2012-02)
Campaign: ASDA Direct
Telesales Consultant - Direct Financial Solutions
(2009-02 - 2011-12)
Campaign: Metropolitan Life
Customer Service Agent - Fusion
(2007-01 - 2010-12)
Campaign: Vodacom Prepaid
Telemarketing Consultant (Part-Time) - The Foschini Group
(2003-01 - 2005-12)
Campaign: Foschini Club & Benefits
Education
Matric (with Merit) - Elsies River High School (1997-01 - 2002-12)
Bachelor of Arts (BA) - Tourism - University of the Western Cape
