Laverne Stevens

Despatch Clerk - Straight to Your Door

(2025-07 - 2026-12)

Admin Clerk - Sequence Logistics

(2024-06 - 2025-06)

Receptionist - Triton Express

(2020-03 - 2020-06)

Administrative Clerk - CCS Logistics – Epping

(2018-03 - 2020-12)

• Booking in and booking out stock
• Running daily and monthly stock reports
• Picking and stock control
• Responding to customer queries
• Investigating and assisting with discrepancies in Value Added Charges
• Liaising with customers telephonically and via email
• Handling documentation for incoming and outgoing stock
• Processing import and export documentation

Customer Service Advisor (Email & Webchat) - Teleperformance – Cape Town

(2016-03 - 2017-10)

Campaign: JD Williams

Customer Service Agent - Teleperformance – Cape Town

(2015-01 - 2016-02)

Campaign: Vodafone Contract Billing

Customer Service Advisor - Merchants

(2011-01 - 2012-02)

Campaign: ASDA Direct

Telesales Consultant - Direct Financial Solutions

(2009-02 - 2011-12)

Campaign: Metropolitan Life

Customer Service Agent - Fusion

(2007-01 - 2010-12)

Campaign: Vodacom Prepaid

Telemarketing Consultant (Part-Time) - The Foschini Group

(2003-01 - 2005-12)

Campaign: Foschini Club & Benefits

Matric (with Merit) - Elsies River High School (1997-01 - 2002-12)

Bachelor of Arts (BA) - Tourism - University of the Western Cape