Leah Moche

I am a focused, goal-driven and enthusiastic individual. I am eager to excercise my school knowledge and my industry experience to gain more technical skills in a challenging work environment while contributing to meet the deadlines and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects.

Naturally possess excellent interpersonal communication. I aim to make a meaningful contribution to the organization's success when given the opportunity

Cashier at Checkers Hyper (2018-03 – Present)

• Welcoming customers and providing a positive shopping experience
• Responding to customer inquiries and resolving issues
• Answering questions about products and services
• Processing transactions, handling cash, and making change
• Ensuring accuracy and security of cash transactions
• Balancing the cash register and reconciling discrepancies
• Processing sales transactions, handling discounts and promotions
• Processing returns and exchanges
• Keeping the cash register area clean and organized
• Reporting maintenance issues to management
• Following store policies and procedures

Office Assistant at Mekgwe Brokers (2015-06 – 2017-09)

• Answered phone calls and directed them to the appropriate person
• Managed incoming and outgoing mail, documents and other correspondence
• Entered data into computer systems, spreadsheets and databases
• Maintained accurate and up-to-date records, filing and retrieving documents
• Organized physical and digital files, labeling and categorizing documents
• Sent emails and faxes on behalf of the office
• Scheduled appointments and meetings for colleagues and managers
• Kept the office clean and organized, tidying up common areas
• Performed other tasks as assigned by management or colleagues

Office Assistant at African Technology Holding (2007-05 – 2008-09)

• Answered phone calls and directed them to the appropriate person
• Managed incoming and outgoing mail, documents and other correspondence
• Entered data into computer systems, spreadsheets and databases
• Maintained accurate and up-to-date records, filing and retrieving documents
• Organized physical and digital files, labeling and categorizing documents
• Sent emails and faxes on behalf of the office
• Scheduled appointments and meetings for colleagues and managers
• Kept the office clean and organized, tidying up common areas
• Performed other tasks as assigned by management or colleagues

Diploma in Call Centre Agent – Academy of Learning: Computer and Business College (2009 – 2009)

National Senior Certificate – J.C Commercial High School (2004 – 2004)