Leandra Davids

I am a energetic, hardworking and dedicated individual with extensive experience in administration, customer service, auctions, and team supervision. Having started and managed my own business since 2017, I have learned to persevere through challenges, take full ownership of responsibilities, and push through difficult times with determination. While naturally shy and reserved at first, I open up as I get comfortable and build strong, lasting relationships with colleagues and clients.

I am a caring person who lives for my children and gives my all in everything I take on. With skills in administration, leadership, customer service, bookkeeping, and problem-solving, I am confident in my ability to contribute positively to any role I step into.

Owner at Messy Bessie's Cleaning Services (2017-01 – Present)

Started and managed own cleaning services business with full responsibility for all operations.

• Designed and implemented business plans and strategies
• Supervised staff and coordinated daily operations
• Delivered excellent customer service and resolved escalated issues
• Handled recruitment, training, and performance management
• Scheduled shifts and monitored employee attendance
• Managed administrative tasks, recordkeeping, and finances
• Oversaw purchasing, stock control, and supply management
• Ensured compliance with health, safety, and cleanliness standards
• Maintained customer communications via phone, email, and in-person
• Promoted business through social media and marketing campaigns
• Performed regular inspections and equipment maintenance
• Built and nurtured strong customer and team relationships

Auction Clerk at BKBLouwid (2010-01 – 2016-12)

Managed buying and selling clients at livestock and equipment auctions with comprehensive financial and administrative responsibilities.

• Managed buying and selling clients at livestock and equipment auctions, including invoicing and payment processing
• Handled deposits, cash, and full payments from bidders
• Experienced in Flexi Auction (since inception) and Syspro (2 years)
• Independently capable of running an entire auction from start to finish
• Performed general office administration, switchboard management, and customer query resolution
• Managed petty cash, payments, and month-end reporting
• Followed up with debtors to ensure timely payments
• Oversaw office operations, site maintenance, stationery, staff welfare, reception, and filing

Waitress at The Grill Master (2010-01 – 2010-12)

Provided dining room service with staff supervision and coordination responsibilities.

• Supervised and coordinated dining room staff to ensure efficient service
• Scheduled dining reservations and arranged parties or special services
• Greeted guests, escorted them to tables, and presented menus
• Inspected dining areas and serving stations for cleanliness and order
• Requisitioned table linens, supplies, and other dining room necessities

Receptionist and General Administration at Sterkfontein Heritage Lodge (2008-01 – 2008-12)

Provided reception and administrative support services.

• Greeted and assisted visitors, issuing badges or escorting them to meetings
• Answered questions and provided brochures or business information

N3 National Senior Certificate – Westcol College Randfontein (2009-01 – 2009-12)

High School – Roodepark High, Florida