Lebogang Makgotla

I am a dedicated and motivated Electrical Engineering individual with a strong academic record. Fluent in multiple languages and in excellent health, I am committed to excelling in service and training. My interests include reading, crafting, and engaging in physical activities, which brings a well-rounded approach to my pursuits. I am eager to contribute my skills and passion, and I believe I can be an asset to any team or organization I join.

NOC Agent - Bidvest Facilities Management

(2024-01)

• Monitor network, server and facility systems 24/7 to ensure uptime and service continuity
• Respond to alerts, log incidents and escalate issues according to SLA requirements
• Manage ticketing system and provide first-line troubleshooting and resolution
• Produce daily/weekly reports on system performance and incidents for management

N6 - ELECTRICAL ENGINEERING - TSHWANESOUTHCOLLEGE (2024)

N5 - ELECTRICAL ENGINEERING - TSHWANESOUTHCOLLEGE

Grade 12 - Mathematics, Physical Science, Life Science, Geography, English, Setswana and Life Orientation - TEBOGWANASECONDARYSCHOOL (2014)