Customer service, Negotiation skills
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Sales and Customer Support Consultant with sound knowledge of bank’s laid-down policies and procedures relating to all areas under control and processing of customer transactions. Possess in depth experience in bank operations, risk management, fraud awareness and teller operations. Adept at analyzing a problem and quickly developing a solution, negotiate with disgruntled customers and developing ways to track customer satisfaction.Effectively managing client account/portfolio.
Computer literate in?
Word, Excel, Outlook, PowerPoint, Ms Office, Oracle, SAP
Sales and Customer Support Consultant with sound knowledge of bank’s laid-down policies and procedures relating to all areas under control and processing of customer transactions. Possess in depth experience in bank operations, risk management, fraud awareness and teller operations. Adept at analyzing a problem and quickly developing a solution, negotiate with disgruntled customers and developing ways to track customer satisfaction.Effectively managing client account/portfolio.
Computer literate in?
Word, Excel, Outlook, PowerPoint, Ms Office, Oracle, SAP
Studying Accounting Science at the University of South Africa