Lefa Tsotetsi

Results-driven Logistics and Supply Chain professional with over 4 years of experience in fleet control, warehouse operations, transport coordination, and reverse logistics. Proven ability to manage stock levels, process customer orders, coordinate inbound and outbound transportation, prepare export documentation, and maintain operational efficiency in fast-paced environments. Strong background in warehouse supervision, compliance, reporting, and client liaison.

Skilled in SAP, Syspro, Microsoft Excel, telematics systems, and logistics coordination.

Monitoring Clerk / Fleet Controller at Shoprite / Transrite Transport (2024-06 – Present)

• Coordinated daily transport schedules and monitored fleet movements to ensure on-time deliveries.
• Captured and maintained accurate transport and logistics data on operational systems.
• Monitored vehicles continuously and communicated delivery progress, delays, route deviations, and breakdowns to management.
• Liaised with stores and stakeholders regarding delivery requirements and updates.
• Assisted with dispatch operations and backhaul coordination.
• Ensured all planned deliveries and returns were completed efficiently.
• Supported operational teams with transport and logistics administration.

Reverse Logistics Coordinator at Tarjet Transport (2021-03 – 2024-03)

• Managed stock control processes including receiving, dispatching, inventory tracking, and returns management.
• Coordinated inbound and outbound transportation between warehouse, suppliers, and customers.
• Processed customer orders and ensured timely scheduling and delivery.
• Prepared export documentation and liaised with clearing agents for export shipments.
• Managed driver allocations, debriefings, and fleet monitoring using Icam software.
• Supervised warehouse operations including picking, packing, loading, receiving stock, and dispatching.
• Investigated stock damages and tracked lost inventory.
• Processed GRVs, PODs, returns, and damage reports.
• Liaised with clients regarding freight matters, shortages, invoices, and delivery issues.
• Reduced diesel costs by 20% through fuel usage monitoring and driver performance management.
• Improved warehouse efficiency and reduced customer returns through staff training and operational improvements.
• Monitored driver performance and ensured transport compliance.
• Assisted with report writing, billing, and operational projects.
• Operated forklifts for loading export/import trucks and containers.

Operations Trainee at Clotan Steel (2024-05 – 2024-07)

• Assisted with production planning and workflow improvements.
• Operated manufacturing machinery and supported safety initiatives.
• Improved raw material placement and plant efficiency.
• Assisted with maintenance scheduling and operational planning.

Advanced Diploma in Business Management – MANCOSA (2023)

National Diploma in Operations Management – Tshwane University of Technology (2022)