Lehlohonolo Malapela

Detail-oriented BI/Data Analyst with strong experience in Qlik, SQL, Power BI, Cognos, and data modelling. Skilled in building dashboards, transforming complex datasets, supporting business reporting, and improving data quality. With a background in data engineering, I combine analytical skills with technical depth to deliver accurate insights and scalable data solutions.

Currently working as a Junior Support Information Analyst at Santam, creating actionable visualizations for business decision-making.

Junior Support Information Analyst at Santam (2024-03 – Present)

• Provide data support to internal business units across claims, underwriting, and operations.
• Resolve data issues and ensure data accuracy for dashboards.
• Maintain and enhance Power BI and Qlik Sense dashboards.
• Extract and analyse data to support decision-making.
• Document processes, data definitions, and reporting logic.
• Collaborate with cross-functional teams to validate data.

Data Engineer Intern at Standard Bank (2022-04 – 2023-10)

• Designed and implemented data ingestion pipelines across multiple sources.
• Developed and automated ETL workflows using SSIS and Control-M.
• Transformed and curated raw data into structured datasets.
• Applied data quality checks and validation rules.
• Implemented business rules during data transformation.
• Processed CSV and JSON outputs.
• Collaborated with stakeholders to ensure data readiness.

Advanced Diploma in Business Analysis – MANCOSA

National Diploma in Business Information Technology – University of Johannesburg (2016 – 2018)