Leith Collyer

Executive leader with 20+ years driving business growth, operational transformation and customer success across technology, managed services and professional services organisations.

Former Managing

Director of Pink Elephant South Africa, with full P&L accountability for a R100m+ business and leadership of 80 employees and associates across Consulting, Managed Services, Technology and Education. Proven record of double-digit revenue growth, service excellence and building high-performing teams that deliver measurable commercial outcomes.

Managing Director at Pink Elephant South Africa (2023-03 – 2026-05)

Held strategic, commercial and operational leadership of the business.

• Led organisation-wide transformation focused on growth, operational maturity and digital innovation.
• Developed and executed a Next Generation Service Management strategy incorporating AI, automation and predictive analytics.
• Strengthened executive relationships across major enterprise accounts.
• Improved governance, accountability and operational performance through leadership restructuring and strategic planning.
• Represented the organisation at executive forums, industry events and strategic partner engagements.

Sales Manager at Pink Elephant South Africa (2018-08 – 2023-03)

Directed sales strategy to expand market presence and drive revenue growth across consulting, education, managed services and technology.

• Delivered 20%+ year-on-year revenue growth across Consulting, Education, Managed Services and Technology practices.
• Developed and executed go-to-market strategies that expanded market presence and strengthened brand positioning.
• Built and mentored a high-performing sales team, improving productivity and accountability by 20%+.
• Achieved 90%+ customer retention through strategic relationship management and consultative selling.

Key Account Manager at Pink Elephant South Africa (2013-08 – 2018-08)

Managed key enterprise clients, positioning Pink Elephant as a trusted partner and driving adoption of ITSM best practices.

• Drove consistent revenue growth through strategic account management and service improvement initiatives.
• Elevated customer relationships from supplier status to trusted strategic partner.

Service Delivery Manager at Dimension Data (2008-02 – 2013-07)

Oversaw managed service delivery for top-tier enterprise clients, ensuring SLA adherence, operational improvement and customer satisfaction.

• Managed a portfolio of 70+ enterprise customers across multiple industries.
• Accountable for SLA performance, service governance, customer satisfaction and commercial outcomes.
• Delivered service improvement initiatives that enhanced operational efficiency and customer experience.
• Recipient of the Be Great Award; selected for the Key Talent Programme.

Diploma in Marketing – University of Natal

BA Studies – The Open University, UK