Lelani Meyer

Motivated, hardworking, and dependable sales and administrative professional with over 15 years of experience in retail, management, and customer service. Known for excellent communication, attention to detail, and a strong ability to build customer relationships. A fast learner who thrives both independently and within a team, always striving to exceed expectations.

Sales Representative / Training and Support at Mr Mattress (24 October 2024 - Retrenched 6 May 2026)

Sales representative and training support specialist providing expert product knowledge and customer service.

• Providing expert product knowledge and personalized service to customers.
• Managing daily sales and assisting clients with quotations and product information.
• Processing payments and handling cash-ups accurately and banking.
• Coordinating with the warehouse for deliveries and stock management.
• Ensuring excellent after-sales service and customer satisfaction.
• Identifying training needs and development
• Creating support materials and resources
• Stock Take
• Monthly Assessment Report

Manager at The Bed Shop (2012-11 – 2016-01)

Store manager responsible for all store operations, customer sales, and financial management. Company Closed.

• Managed all store operations including banking, cash-ups, and stock control.
• Handled customer sales, quotations, and deliveries.
• Ordered and received stock, maintained documentation, and managed emails.

Administration Clerk at Zenzeleni/Renue (2007-08 – 2009-04)

Administration clerk handling payroll, employee files, and correspondence. Contract Ended.

• Processed payroll for four contractors and managed employee files.
• Handled petty cash, reports, and correspondence with Head Office and Mines.
• Prepared absenteeism and disciplinary reports, took meeting minutes, and maintained documentation.

Administration Clerk at Pies 4 Sale / Freshbake (2006-02 – 2007-08)

Administration clerk managing daily operations, stock control, and financial transactions.

• Managed daily stock control, ordering, cash-ups, and banking.
• Captured GRVs, invoices, and journals on Pastel and Odyssey systems.
• Supervised weekend shifts and processed weekly wages.

Sales Representative at Autopage Cellular (2004-08 – 2005-11)

Sales representative for mobile products and services with customer support responsibilities.

• Sold mobile products and services while providing customer support.
• Conducted stock counts, managed petty cash, and completed daily banking.

Assistant Manager at Voorslag Restaurant (2003-10 – 2004-07)

Assistant manager overseeing bar, kitchen, and restaurant operations.

• Managed bar, kitchen, and restaurant operations.
• Oversaw stock control and weekly inventory checks.

General Manager / Wimpy Manager / Waitress at Kroonvaal One Stop (1998-01 – 2003-10)

General manager overseeing multiple branch operations and large team supervision.

• Managed two Wimpy branches, quick shops, and forecourts.
• Supervised 100 staff and 6 managers, handled payroll assistance, and maintained cost control.

Grade 10 – Wessel Mareè High School (1997-01 – 1997-11)