Lelow B

Identify and respond to customer needs. Manage customer relationships. Recruit for entry level positions.

Customer Service Administrator at Roofking (2023-02 – 2024-01)

• Identify and respond to customer needs.
• Manage customer relationships.
• Recruit for entry level positions.
• Handle appointments.
• Process service-related paperwork.
• Collect payments.
• Complete payment processing transactions.
• Maintain billing records and invoices.
• Monitor social media account.
• Respond to customer enquiries and complaints.

Branch Supervisor at Hollard (2015-01 – 2015-06)

• Conduct staff meetings.
• Assist in the day-to-day operations.
• Handle client queries.
• Allocate work to staff and ensure or assess the quality of work by staff.
• Ensure smooth sales and strategies increase.
• Come up with solutions to problems.

Administrator Clerk at Water Smith Clinic (2013-10 – 2014-11)

• Executed various administrative tasks.
• Compiling reports.
• Scheduling interviews.
• Recruited for entry level positions.
• Set-up and facilitate interviews.
• Managing petty cash for each training sessions.
• Ensure the training facility is booked and has the necessary equipment.
• Filing documents.

Data Capturer at Aurum Institute (2010-01 – 2013-03)

• Ensure data is backed up.
• Update registers and statistics.
• Keep and maintain records.
• Provide information components.
• Verify missing data and errors observed during data entry.

Field Sales Consultant at Sanlam (2009-04 – 2010-12)

• Attracting customers to the company.
• Nurturing relationships with clients.
• Provide customer's service.
• Sell company services and products.
• Ensure customers are satisfied.

Sales Consultant at Metropolitan Life (2007-03 – 2008-08)

• Identifying potential customers.
• Making offers.
• Offering advice to clients.
• Closing sale.
• Reach out to potential leads.
• Maintaining customer relationship.

Certificate in Marketing Management in Marketing Management – Mnambithi FET College (2006-01 – 2020-12)

National Senior Certificate – Sicelokuhle Secondary School (2002-01 – 2006-12)