Customer Service Administrator at Roofking (2023-02 – 2024-01)
- Identify and respond to customer needs.
- Manage customer relationships.
- Recruit for entry level positions.
- Handle appointments.
- Process service-related paperwork.
- Collect payments.
- Complete payment processing transactions.
- Maintain billing records and invoices.
- Monitor social media account.
- Respond to customer enquiries and complaints.
Branch Supervisor at Hollard (2015-01 – 2015-06)
- Conduct staff meetings.
- Assist in the day-to-day operations.
- Handle client queries.
- Allocate work to staff and ensure or assess the quality of work by staff.
- Ensure smooth sales and strategies increase.
- Come up with solutions to problems.
Administrator Clerk at Water Smith Clinic (2013-10 – 2014-11)
- Executed various administrative tasks.
- Compiling reports.
- Scheduling interviews.
- Recruited for entry level positions.
- Set-up and facilitate interviews.
- Managing petty cash for each training sessions.
- Ensure the training facility is booked and has the necessary equipment.
- Filing documents.
Data Capturer at Aurum Institute (2010-01 – 2013-03)
- Ensure data is backed up.
- Update registers and statistics.
- Keep and maintain records.
- Provide information components.
- Verify missing data and errors observed during data entry.
Field Sales Consultant at Sanlam (2009-04 – 2010-12)
- Attracting customers to the company.
- Nurturing relationships with clients.
- Provide customer's service.
- Sell company services and products.
- Ensure customers are satisfied.
Sales Consultant at Metropolitan Life (2007-03 – 2008-08)
- Identifying potential customers.
- Making offers.
- Offering advice to clients.
- Closing sale.
- Reach out to potential leads.
- Maintaining customer relationship.
