Head of IT, Global End User Computing Lead
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IT Leadership & Management Professional seeking opportunities as a CIO/Head of IT/ Operations Manager in National or Multi-National Enterprises.
30+ years’ experience in Executive roles in Information Technology as Global End User Computing Services Lead – Global Shared Services. Enablement of M365 stack of applications at start of Covid pandemic; Achieved R2m in savings on IT budget 2011, 2012 & 2013; with consistent performance ratings of "exceeds standards" (rated by Regional VP). Background in IT Dimension Data, Schering Pharma & World Net Logistics, software and communications solutions at leading global eHealth provider
Offering special value as a driver of improvement, consolidation and cost savings - getting more from less, innovating, and ensuring stability for large multi-national enterprises.
Skills offered are IT Strategy & Planning; IT Management Best Practices; M365 Stack/ IT Support, Services, Infrastructure & Equipment; Innovation & New Technology; Enterprise Solutions; Business Information Systems; Project Management; Budget & Resource (People) Management; Procurement; and Licensing.
As the EUC Manager for one of the top global law firms, I report to the Head of Global Shared Services Infrastructure. I am responsible for leading the development and operation of globally shared EUC services. This includes all shared & common EUC elements (e.g. assets, suppliers, policies, controls and processes) of hybrid Exchange, Office 365 suite which includes Teams, Intune MAM/MDM, Identity, Active Directory and PKI management along with EUC services for the global business operations, moving away from on premise services to Cloud based services.
This is a global role operating across a matrixed and multi-sourced globally-dispersed organization. I ensure services are designed and built to be efficiently operated ‘always-on’ allowing for out of hours working. My team consist of EUC staff based in the US, Canada, EMEA, South Africa and Australia.
Professional Certificate Programme in CIO Practice, Wits University - Professional Hub 2015
Key Modules – CIO Landscape (Legal and Regulatory); Management and Control of the ICT Organisation; Model Driven Performance Improvement (CMMI); Management of CIO’s Costs vs. offering Business Value; Management of IT Benefit Realisation; Strategic Management and Leadership
Outward Performance - Arbinger Institute, 2023
ITIL4 Foundation Certificate in IT Service Management, Cloud Academy, 2022
