Leonore Botes

Compassionate and dedicated caregiver and administration professional with extensive experience in elderly care, activities coordination, housekeeping, logistics, administration, and customer service. Strong background in dementia care, health and safety compliance, team coordination, and providing high-quality support services. Committed to treating all residents and clients with dignity, respect, and professionalism.

Activities Coordinator & Caregiver at BUPA WHITBY (2023-05 – 2026-07) • Manage activity plans for residents.

• Plan, develop, and lead individualised activity plans for each resident based on assessments, interests, and preferences.
• Ensure residents are treated with dignity, respect, and cultural sensitivity.
• Maintain knowledge of and adherence to Bupa Health & Safety policies.
• Maintain personal and professional development.
• Contribute to the review and assessment of individual resident activity programmes.
• Promote a homely, stimulating, and pleasant environment for residents and their families.
• Develop and maintain excellent internal and external communication networks to support activity programmes.
• Provide personal care assistance with daily living activities.
• Assist residents with mobility according to care plans.
• Maintain accurate healthcare documentation.
• Encourage residents to participate in scheduled social activities.
• Contribute to a safe and positive environment for residents, visitors, and staff. Volunteer – Activities Coordinator, Caregiver, Housekeeping, Laundry & Kitchen Assistant at BUPA WHITBY (2022-12 – 2023-02) • Performed general cleaning duties including dusting, vacuuming, mopping, sweeping, and polishing.
• Cleaned and sanitised bathrooms and kitchens.
• Managed linen changes and laundry duties including washing, drying, and folding.
• Replenished toiletries, towels, and room amenities.
• Handled waste disposal and recycling appropriately.

Volunteer

Caregiver at HOUSE MATTANJA (2022-10-31 – 2022-11-09) • Provided personal care assistance with daily living activities while treating residents with respect and dignity.

• Assisted with mobility according to resident care plans.
• Maintained accurate healthcare documentation.
• Encouraged participation in scheduled social activities.
• Contributed to a positive, safe, and supportive home environment.

Volunteer

Caregiver at MS COENRAAD (2021-09-01 – 2022-10-21) • Provided personal care assistance while maintaining dignity and respect.

• Assisted with mobility according to care plans.
• Maintained accurate healthcare documentation.
• Encouraged participation in social activities.
• Helped maintain a positive and safe home environment.

Project

Manager / Administrator (COVID-19 Project) at HEALTHLYNX (2020-08-01 – 2020-10-31) • Managed the upgrade of Bishop Lavis SAPS College into a COVID-19 Centre.

• Ensured compliance with COVID-19 safety regulations and policies.
• Interviewed, hired, and managed carers, cleaners, security staff, and food providers.
• Compiled duty rosters for carers.
• Managed procurement and inventory.
• Assisted with problem-solving and operational support.
• Provided daily feedback and reporting to management. Secretary & Receptionist at ZEELANDIA SOUTH AFRICA (PTY) LTD (2020-01-27 – 2020-07-27) • Welcomed and directed visitors.
• Arranged refreshments for meetings and ensured meeting areas remained organised.
• Coordinated uniforms and laundry services.
• Managed Health & Safety equipment stock for laboratory personnel.
• Performed stock and inventory control.
• Procured stationery and office equipment.
• Maintained an organised stockroom for easy personnel access.
• Screened calls and emails.
• Provided confidential support services to company directors.
• Managed courier bookings.
• Received and responded to emails.
• Operated the company switchboard.
• Liaised with IT technicians regarding printer faults and technical issues.

Various

Administration &

• Logistics Roles at SOUTH AFRICAN POLICE SERVICE (SAPS) (1991-10-01 – 2019-06-10) • Administration Clerk – Detectives (De Doorns) • Administration Clerk – Detectives (Vredenburg) • Administration Clerk – Social Crime Prevention (Kuilsriver) • Administration Clerk – HRM, Training &

• Typist, Grievance Officer (Kuilsriver) • Secretary for Station Commander (Kuilsriver) • Chief Administration Clerk &

• Logistics – SHE Management (Elsiesriver) • Chief Administration Clerk &

• Logistics Manager – SHE Management (Bellville South) • Chief Administration &

• Logistics Manager – SHE Management (Gansbaai) • Chief Administration Clerk &

• Logistics Manager – SHE Management (Parow) • Managed administration and logistics functions.

• Assisted with Health & Safety compliance and SHE management.
• Supported social crime prevention initiatives involving underprivileged, battered, and abused women and children, as well as aged care projects.
• Performed HRM administration, training coordination, typing, and grievance handling.
• Provided administrative and secretarial support to Station Commanders.