Team Leader - Service
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Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
I am an experienced Team Leader within the call center environment where I worked in the financial Short term Insurance industry for over 10 years. In my careers I held positions in the claims space, as well as service administration and underwriting roles where I worked closely with client's, service providers and financials advisor.
I hold FAIS accreditation and recently completed a course in Business communication Mechanics through Milpark Business School.
