Property Manager: Commercial - City Property Administration Ltd(Pty) - Hatfield Region
(2022-08)
Responsible for overall management of the allocated building within the Commercial Property Management.
- Ensuring that the MDA vacancy list and the "occupation" at the building corresponds (supplying the BM with a weekly/monthly Tenancy)
- Management of Building Managers, Handyman and Cleaners (direct and outsourced)
- Management of Security Company at the building.
- Arranging and attending monthly BM meeting.
- Submitting monthly reports of all Building Inspections.
- Removal of undesirable tenants from buildings.
- Ensuring that Clearances are done timeously to ensure rapid deposit refunds.
- Assisting the Accountants with the monthly variances.
- Supplying the BM with the necessary tools and skills training to ensure positive result.
- General maintenance: quotes / issuing of job cards / managing jobs done at building.
- Management of lease renewals.
- Ensure increased rental income / reduce vacancies.
- Monitor the buildings performance against budget and expenditure.
- Ensuring all budgeted expenses have been attended to within the budgeted time frame.
- Deliver a high standard monthly and quarterly report.
- Monitor cancellations of lease agreements.
- Motivate upgrades and improvements as and when these are deemed necessary.
- Completion of monthly audits on current service providers.
- Supervision of service providers
- Building tenant / landlord relationships
- Compilation of annual budget
- Maintenance of building information on internal system
- Problem solving and have analytical thinking
Property Manager: Residential - City Property Administration Ltd(Pty) - Pretoria Region
(2019-05 - 2022-07)
Responsible for overall management of the allocated building within the Residential Property Management.
- Ensuring that the MDA vacancy list and the "occupation" at the building corresponds (supplying the BM with a weekly/monthly Tenancy)
- Management of Building Managers, Handyman and Cleaners (direct and outsourced)
- Management of Security Company at the building.
- Arranging and attending monthly BM meeting.
- Submitting monthly reports of all Building Inspections.
- Removal of undesirable tenants from buildings.
- Ensuring that Clearances are done timeously to ensure rapid deposit refunds.
- Assisting the Accountants with the monthly variances.
- Supplying the BM with the necessary tools and skills training to ensure positive result.
- General maintenance: quotes / issuing of job cards / managing jobs done at building.
- Management of lease renewals.
- Ensure increased rental income / reduce vacancies.
- Monitor the buildings performance against budget and expenditure.
- Ensuring all budgeted expenses have been attended to within the budgeted time frame.
- Deliver a high standard monthly and quarterly report.
- Monitor cancellations of lease agreements.
- Motivate upgrades and improvements as and when these are deemed necessary.
- Completion of monthly audits on current service providers.
- Supervision of service providers
- Building tenant / landlord relationships
- Compilation of annual budget
- Maintenance of building information on internal system
- Problem solving and have analytical thinking
Utilities Specialist - City Property Administration Ltd(Pty) - Pretoria Region
(2016-03 - 2019-04)
Responsible for overall management of the utilities for the allocated building portfolio. The role is secondly responsible for the health status of the building and ensuring adherence to the required standards.
- Manage the payment process to ensure that all municipal accounts are paid as well as timeous top up of prepaid meters and council related queries.
- Ensure that copies of municipal accounts are obtained on a monthly basis two days prior to month end (i.e. the 3rd last work day of the month) to ensure that all accounts are paid.
- Make repeat payments on accounts not received from Council two working days prior to month end.
- Reconcile all accounts with opening balances.
- Reconcile accounts where SODA approval is required.
- Update the monthly payment register and ensure that it balances with MDA.
- Ensure that credit register is accurate and completed on the due date as per the deadline register (monthly).
- Ensure that the credit register balances with the MDA.
- Ensure that the initial top-up payment is made 48 hours after switch over notification is received from Council.
- Ensure top-up payments are made based on notifications received before supply is disconnected.
- Ensure that the consumption derived from the pre-paid meter is in line with the consumption derived from the expense information received from the meter reading company.
- Ensure that all estimated readings are logged at Council as per the prescribed timeframe.
- Ensure that all Council related issues are logged accurately on CRM.
- Follow up on outstanding Council issues from Council Liaison Officers and update notes accurately.
- Ensure that all tenant schedules are sent on the first working day of the month to the meter reading company.
- Ensure that all MDA imported errors are resolved.
- Ensure that all vacating and new tenants are correctly adjusted on MDA before batches are posted.
- Ensure that all last meter readings are correctly calculated and deleted from the import batches.
- Ensure that all MDA exception reports are printed, reviewed and tenants adjusted when required (to be done two days prior to billing run).
- Ensure that all metered recoveries are reviewed, approved and ready for posting two days prior to the billing run.
- Ensure that all MDA Exception reports are submitted for approval two days prior to billing run.
- Ensure that all cases are logged for tenant and property queries received from Meter Readers and Property Managers.
- Ensure that the query details and follow ups are recorded accurately and in full on CRM.
- Ensure that all cases are resolved before the issue due date is received.
- Ensure that due dates are extended when issues cannot be resolved before the due date
- Ensure all unit schedules are fully completed on the due date as per the deadline register.
- Review calculations and compare to detailed ledger to ensure that the unit schedule balances with the MDA general ledger.
- Explain any exceptions or variances on the unit schedule.
- Ensure completion of required information (e.g. reading dates etc.) on the monthly unit schedule.
- Ensure that additional checks between municipal reading versus Meter Reader are accurate.
- Ensure additional provisions are reviewed and only calculated in line with policies.
- Ensure additional provisions are analyzed regularly. If query resolved, additional provisions can be reversed.
Administration Clerk - Constantia Metering - Pretoria Region
(2009-01 - 2016-02)
Portfolio consist of 1200 + residential units
- Oversees 1 Technician responsible for the meter readings on her buildings.
- Capturing meter readings
- Invoicing tenants
- Issuing of reminders and disconnections
- Updating meter reading.
- Invoicing accounts.
- Customer relations/complaints
- General administration
Floor Manager & Various Roles (Part-time Jobs) - Spur Stake Ranches - Pretoria Region: Wonder boom
(2006-01 - 2012-12)
Responsible for the entry exams for Waiters & Waitress, trainings and disciplining of restaurant staff.
- Customer service duties, include taking complaints and greeting customers.
- Physically present on the restaurant floor and in the kitchen to monitor the quality of the service and the food.
- Ensure the restaurant complies with local health and safety codes for eating establishments.
