Lerato Mpofu

Multi-faceted, efficient, and reliable Office Administration Professional with 5+ years of experience, equipped with robust software proficiency that has helped improve operational capacity to meet goals. Keen on expanding horizons through being part of a team at International level, serving guests from different backgrounds, with divergent needs and expectations.

Office Administrator - Sports Republic South Africa - Johannesburg, Republic of South Africa

(2022-01)

Part of the enthusiastic & enterprising team of Administration personnel, tasked with delivering world class office Management services to the Head Office of a Huge Retail Chain

• Receives emails, enquiries & redirects accordingly
• Receives telephonical enquiries & redirects them to the relevant people
• Does consultancy & customer service, where necessary, using product knowledge at disposal
• Does affiliate marketing
• Scheduling of meetings & management of itineraries
• Occasionally visits stores to familiarise with operational activities, study buying patterns & general customer behaviors
• Managing all supplies, acquisitions, distribution & inventory
• Managing the Petty cash for travel, food & refreshments
• Responsible for managing office furniture, electronical & electrical equipment
• Responsible for inspection & reporting on all maintenance issues, broken windows, furniture, leaking pipes, blocked drains
• Responsible for all the filing & keeping of records
• Any other duties as determined and delegated

Certificate in Office Administration - Office Administration - Boston City Campus & Business College (2016)

Grade 12 Matriculation - Cosmo City Secondary School, Roodeport (2012)