2020 February – November 2022
Policy Administrator, Bryte Insurance
Started at Bryte in 2020 through a Long Term learnership – Tied agent cross selling, upselling and closing sales till April 2021. Moved to Policy Administration in May 2021 caring out policy schedules, determining premium costs and level of risk, quoting premiums.
Skills acquired in this role
Analytical, math, writing, advising, quoting of premiums, preparing annual and debtors’ statements and payment allocations skills, time management, team work, communication skills, administrative skills, typing skills, data modelling, customer service skills, TIA, TIAL, I90, Easi Pol Systems, MS Outlook, Word Excel and Power Point, Avaya
2018 June – 2019 December
Call Centre agent, Digital Solutions Group (Nandos)
Provide information and handle complaints regarding the organizations products or services, placing orders for clients, escalating customer queries to shops across South Africa, creating customer profile.
Skills acquired in this role
How to deal with irate customers, addressing of clients, multi-tasking and phone etiquette.
2011 August – 2011 December
electrical installer, Cambridge Energy Efficient Solutions
Booked appointments for my team for the replacement of shower heads, light bulbs. Light auditing and installation of industrial lights and motion sensor under the going green project for Eskom which saved companies money and lowered the energy it consumed.
Skills acquired in this role
Electrical installations, book keeping, phone call etiquette
2008 May – 2014 June
Electrical installer, Edison Lebone
Responsible for industrial light retrofitting and motion sensor installations
Skills acquired in this role
Electrical installations
