Lethu Snelile
Pawnshop Manager
Durbanville, City of Cape TownMember since January 12, 2026
Administration & Office SupportCustomer Service ExcellenceCash Handling & SalesOperations ManagementProblem Solving & Decision MakingMicrosoft Office (Word)Teamwork & CommunicationTime Management & Reliability
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About
Highly motivated and detail-oriented young adult with proven experience in business operations, customer service, and team supervision. Demonstrates strong ability to manage daily operations, handle financial transactions accurately, and improve customer satisfaction. Known for being reliable, adaptable, and results-driven, with a strong work ethic and a willingness to learn.
Seeking an opportunity in administration, retail, or operations where I can contribute to efficiency, growth, and excellent service delivery.
Experience
Pawnshop Manager - Q Pawn Shop
(2024-07 - 2026-01)
- Managed full daily operations including sales, cash handling, and inventory control
- Built strong customer relationships, increasing repeat business and trust
- Supervised and trained staff, improving productivity and service quality
- Handled customer queries and resolved issues professionally
- Implemented basic marketing strategies to attract new customers
- Maintained compliance with policies and ensured smooth business operations
Education
National Senior Certificate (Grade 12) - M.L. Sultan Secondary School (2016 - 2021)
Certificate in Auctioneering - S.A College of Auctioneering (2025 - 2025)
Skills
Pawnshop Manager
