Letwin Mabvongodze

I am a single Zimbabwean lady with more than twenty years of experience in the Admin/Secretarial/Clerical/Front Office/P.A/Sales/Customer Service/Ship Building/ Arts and Craft fields respectively.

Over these years, I have been equipped with different attributes. A team player, leader, communication at all levels, flexibility, attention to detail, fast learner and at the same time never afraid to say, "i don't know," and learn. Interesting enough the diversity it came along with.

Reception / Clerical: Excellent telephone skills, good people skills, problem solving, decision making, organization, effective verbal and listening skills, ability to communicate fluently in English, computer skills at a proficient level, stressmanagement, time management, Banking, Petty cash,faxing, Filing, switchboard, data capturing.

P.A / Secretarial: Speed writing, copy typing, reports, figure typing, schedules, memos, own correspondence, presentations, minutes, diary management, data capture, functions, office management, travel arrangements, itineraries, banking, accountpayments, communication at all levels, confidentiality, customerservice, reception management, assertive techniques, team player, leadership, delegation, decision making, problem solving, critical thinking, staff management.

Accounts/ Quality: Invoicing, wages,salaries, internal ISO 9001-14001auditing, time keeping,

reconciliations and reimbursements. Supply Chain & Warehousing, order capturing, receiving, deliveries collections, Damages,

Human Resources: Employee contracts, confidentiality, review letters, leave schedules, registers, payroll data, internal loans, staff engagement and terminations, pension processes, staff wellness and events.

Sales: online marketing, over counter/frontline sales, craft market sales, quotations, invoicing, cold calling, monthly debt collections, customer service

Beauty: waxing,massages, nail technician, makeup,threading, staff management

Top Flight Secretarial Diploma