Catherine Arendse

Dedicated customer service and sales professional with experience in client relations, sales, customer support, and target-driven environments. Strong communication and teamwork skills with the ability to work under pressure and deliver excellent customer service.

Customer Service Representative - Boomerang (2024-02 - 2024-09) - Answered customer calls professionally and efficiently - Responded to customer emails and live chats - Followed up with clients regarding queries and support issues - Assisted in resolving customer complaints and problems - Maintained strong customer relationships through excellent service Sales Agent, Team Leader Assistant & Sales Trainee - The Finance Experts (2024-011 - 2026) - Assisted customers with product information and sales - Worked in a target-driven sales environment - Supported team leaders with daily operations - Helped train and guide new team members - Maintained professional customer service standards

Grade 11 - Portland High School (2006)