Lihle Madlala

One-year internship at Shukela Training Center, a division of South African Sugar Association, in the role of Administration Intern, responsible for the following duties:

Administration Intern at Shukela Training Center

One-year internship at Shukela Training Center, a division of South African Sugar Association, in the role of Administration Intern, responsible for the following duties:

• Provided administrative assistance in a training and development environment, ensuring smooth daily office operations and accurate record management.
• Assisted with learner registration on EWSETA and MQA websites, QCTO Statements of Results, and student information capturing and verification.
• Coordinated learner reports, managed supporting documentation, scanned and digitised records, and maintained complete and up-to-date administrative files.
• Delivered front-desk support by assisting clients professionally, providing information, and directing them appropriately in a fast-paced workplace.

Waitress (In-service training) at The Royal Hotel

6 Months at The Royal Hotel in Durban as part of in-service training.

• Waitress at The Royal Grill (Hotel restaurant).
• Banqueting department preparing event and conference rooms.
• Guest service and hospitality.
• Hotel reception.
• Hotel housekeeping and Laundry.

Tour Guide (Volunteer) at Durban Tourism

2 weeks tour guiding with a senior tour guide from Durban Tourism.

• Assisting guests during tours.
• Liaise between tourists, tourism attractions of their choice and senior tour guide.

Advanced Diploma in Business Administration – Durban University of Technology (2023)

National Diploma in Tourism Management – Durban University of Technology (2022)

Grade 12 (NSC) – Durban Girls Secondary School (2018)