Lihle Ngomane

I want to succeed in a stimulating and challenging environment that provides advancement opportunities. I aim to excel through hard work, perseverance, and dedication while contributing to organizational growth.

Customer Service (AI Consultant) (2026-04 – Present)

• Customer service support
• Assisting customers with enquiries and issue resolution
• Providing accurate information and guidance
• Maintaining high service standards

Customer Service Consultant – International Banking (2025-12 – 2026-04)

• Assisted international banking customers
• Resolved customer queries and complaints
• Escalated complex matters to relevant departments
• Delivered professional customer service across banking channels

Invigilator at Rosebank College (2024 – Present)

• Patrol the test venue
• Examination preparation
• Administrative duties

Fraud Analyst at ABSA (2010 – 2019)

• Monitor bank accounts
• Accounting paperwork
• Detect fraudulent activities

Customer Service and Sales Consultant at ABSA (2005 – 2010)

• Handling client complaints
• Escalating unresolved issues to relevant internal teams
• Collecting prompt and accurate customer feedback

Forensic Auditing – UNISA

Business Computing – Rosebank College