Likhaya Jama
BI ANALYST
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About
An experienced Business Intelligence Analyst with 4 years of industry experience and a demonstrated history of working in a variety of roles and companies. I have a strong background,
in data analytics and leadership, having gained valuable skills and experience through previous.
internships and professional roles. My industry experience includes a 6 month Revenue Analyst
Internship at Protea by Marriott Hotels, a 5 month Data Analyst Internship at EOH, 2 years as a
Business Intelligence Analyst at the University of the Western Cape, 1 year as a Business
Intelligence Analyst at Seriti Insights and 1 year as an Information Systems Associate Lecturer and
3 months as a Teaching Assistant at the University of the Western Cape.
Throughout my professional experience, I have honed my skills in, business analysis, data analysis, researching, report writing, and presenting research findings. I have also gained. Valuable experience working with different teams in solving clients' problems using data, proving. to be a team player with good communication and time management skills.
Experience
University of the Western Cape, Sep 2022 - Nov 2022
Teachings Assistance information systems Department
- Monitor & track tutor marking progress.
- Marking information Systems 132 students' scripts.
- Facilitate Information Systems 132 tutorial sessions
Business intelligence analyst
- Develop machine learning models to analyse social media data and
- identify trends. Use statistical techniques to model and forecast clients' customer data (Insurance data).
- Collaborate with the customer success team to provide data-driven insights and recommendations to developers.
- Data analysis for internal reporting.
Business intelligence analyst; Institutional Planning Department.
- Preparing Human Resources reports on Tableau.
- Preparing Faculty’s dashboards reports on Tableau.
- Preparing, Student success reports on tableau.
- Updating smart sheet working progress timeline and attending
- Updating phambili donor /grant research database. Online data sourcing.
Associate Lecturer, Information System Department
- Lecturing & consultation for Information systems 131 & 132
- Setting Question Paper and memorandum for information systems 131 &132.
- Attending IFS132 Staff meetings, Tutor meetings, standing for other lecturers when they are absent for IFS132/13
Revenue analyst Internship, Revenue management
- Uploading daily/weekly/monthly hotel reservation data on the cloud data warehouse
- Research project: title market share analysis on market segmentation level for Europe, Middle East, and Africa. protea by Marriot, Capstone Research project.
- Preparing monthly revenue analysis reports using
Data analyst Internship
- Preparing Monthly revenue reports/quarterly revenue reports, Using Power BI
- Internal project, revenue optimization analysis, revenue management analysis using Power BI
- Capstone research project.
Education
B Com Information systems, and Business Management, General
Post Graduate Diploma Computer Media, Data Analytics and Business Intelligence
