Lindelwe Nsike

Results-driven Operations and Supply Chain professional with progressive experience in retail store operations, fresh foods management, and administrative support within high-volume environments. Proven ability to coordinate store activities, manage teams, maintain inventory control, and ensure operational efficiency while delivering excellent customer service. Experienced in retail supervision, stock control, supply chain processes, and operational planning.

Demonstrates strong organisational ability, attention to detail, and the capacity to perform effectively in fast-paced environments while maintaining operational standards, compliance, and customer satisfaction.

Fresh Foods Manager at Checkers Arbour Arch (2024-05 – 2026-03)

Manage day-to-day operations within the Fresh Foods department, ensuring product availability and operational efficiency.

• Supervise staff within the department and ensure adherence to store policies and operational procedures.
• Monitor stock levels and coordinate replenishment to maintain adequate inventory of fresh food products.
• Ensure product quality standards and food safety requirements are maintained across the department.
• Coordinate product displays and merchandising to support sales performance.
• Support store management with operational planning and departmental reporting.
• Monitor departmental performance and assist in maintaining operational standards across the store.
• Provide customer service support and resolve customer queries related to fresh foods products.

Assistant Manager at Boxer Superstore (2022-07 – 2024-04)

Supported overall store operations to ensure efficient day-to-day retail activities.

• Supervised store staff and coordinated operational tasks across departments.
• Assisted with stock management, inventory monitoring, and stock replenishment.
• Ensured store compliance with operational policies and retail procedures.
• Supported store management in coordinating store activities, promotions, and customer service initiatives.
• Assisted in resolving operational challenges and customer service issues.
• Maintained store standards related to merchandising, cleanliness, and operational efficiency.
• Assisted in staff supervision, task allocation, and daily operational planning.

Assistant Manager at Boxer Superstore (2022-02 – 2022-07)

Assisted store management with daily retail operations and team supervision.

• Supported inventory control and stock monitoring to maintain product availability.
• Ensured compliance with store operational procedures and service standards.
• Assisted in coordinating staff activities to maintain efficient workflow.
• Supported customer service operations and resolved customer queries.
• Monitored store performance and supported operational reporting.

Operations Trainee at Boxer Superstore (2021-04 – 2022-02)

Participated in operational training covering store management, stock control, and retail operations.

• Assisted with inventory monitoring and stock handling activities.
• Supported store staff in maintaining operational efficiency across departments.
• Observed and participated in store management functions to gain operational experience.
• Assisted with general store administration and operational tasks.

Administrative Clerk Intern at Department of Sport and Recreation (2018-06 – 2020-06)

Performed administrative support and records management functions within the department.

• Provided supply chain administrative support including documentation and record handling.
• Managed reception duties and assisted visitors and internal stakeholders.
• Coordinated meetings, including scheduling venues and arranging catering services.
• Maintained appointment calendars for executives and department heads.
• Scheduled appointments, meetings, and departmental events.
• Assisted with documentation management and filing systems.
• Supported departmental administrative processes and office operations.

BCom Honours in Supply Chain Management – University of KwaZulu-Natal

Bachelor of Administration in Public Administration and Supply Chain Management – University of KwaZulu-Natal

National Senior Certificate in Matric – Richards Bay Secondary School