Lindiwe Molefe

Dedicated insurance professional with over 7 years’ experience in underwriting, claims handling, and client relationship management. Skilled in assessing risk, resolving disputes, ensuring compliance, and delivering excellent service. Seeking to leverage expertise to contribute to organizational growth while ensuring client satisfaction.

• Conduct detailed risk assessments and analysis.
• Manage client interaction and maintain strong relationships.
• Ensure compliance with regulatory requirements.
• Liaise with clients regarding claim requirements and documentation.
• Assess cover vs claim merits and register/manage claims on Broker Admin platforms.
• Provide regular feedback to clients via telephone, email, and WhatsApp.
• Prepare quotations for new policies and advise on amendments to existing policies.
• Maintain accurate records on company systems.
• Manage pension fund group schemes.
• Collaborate with colleagues to ensure process adherence and strong teamwork

NQF5 in insurance

RE5