Lindokuhle Maqewu

A dedicated and hardworking hospitality professional with practical experience in housekeeping and food and beverage service. I am organised, reliable, and able to work well under pressure in fast-paced environments. I possess excellent communication, customer service, and teamwork skills and am committed to delivering exceptional guest experiences.

I am a quick learner with a positive attitude, strong work ethic, and the ability to adapt to new challenges while maintaining high standards of professionalism. I am passionate about delivering quality service and contributing to the success of any organisation.

room attendant - Suncoast Hotel

(2021-03 - 2023-06)

• Cleaned and serviced guest rooms, bathrooms, corridors, and public areas according to hotel standards.
• Made beds, changed bed linen, and replenished towels, toiletries, and guest amenities.
• Vacuumed, dusted, mopped, and sanitised guest rooms to maintain exceptional cleanliness.
• Reported maintenance faults, damaged furniture, and lost property to supervisors.
• Responded promptly and professionally to guest requests and enquiries.
• Ensured all assigned rooms were cleaned, inspected, and ready before guest arrivals.
• Maintained housekeeping equipment and ensured cleaning supplies were adequately stocked.
• Followed hotel health, safety, and hygiene policies at all times.
• Protected guests' privacy and handled their belongings with care and professionalism.
• Worked efficiently to meet daily room cleaning targets.

waitress - Suncoast hotel

(2023-07 - 2026-05)

• Welcomed guests warmly and provided friendly, professional customer service.
• Took food and beverage orders accurately and efficiently.
• Served meals and beverages promptly while ensuring customer satisfaction.
• Assisted guests with menu selections and answered questions about menu items.
• Worked closely with kitchen staff to ensure timely and accurate service.
• Prepared tables before service and cleared tables after meals.
• Processed customer requests and resolved complaints professionally.
• Maintained cleanliness and hygiene in the dining area.
• Followed food safety and hygiene regulations.
• Processed bills and handled payments accurately where required.
• Worked effectively as part of a team during busy service periods.

High school diploma - Marina Comprehensive High School (2020 - 2020)