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I am currently a Trainee in the Commercial Department at Transnet Port Terminals. For the past two years, I have been trained in customer relationship management, operational coordination, reporting, and data analysis within a high-pressure logistics environment. I have had extensive training in effective problem-solving, attention to detail, and managing customer queries efficiently.
I also have experience supporting strategic initiatives, developing customer engagement plans, and contributing to volume and revenue forecasting. I have represented the Commercial Department at management meetings reporting on action items for commercial and responding to queries.
I also have one year of sales experience in the house & home furniture industry in Richards Bay, where I developed strong customer service, sales, and communication skills, consistently delivering excellent customer experiences.
Institution: University of Kwa-Zulu Natal
