Liquamet Trading SA

Experienced motor industry management professional with more than a decade of leadership experience across retail automotive operations, vehicle buying, reconditioning, sales management, and dealership administration. Demonstrated success in driving business growth, increasing profitability, optimizing stock management, leading high-performing teams, and making sound commercial decisions in fast-paced environments. Strong expertise in vehicle acquisitions, trade-in assessments, deal structuring, customer relationship management, and operational leadership.

A commercially astute and results-driven professional with exceptional negotiation skills and a proven ability to grow dealership performance while maintaining customer satisfaction and operational excellence.

Vehicle & Motorcycle Wholesaler at Liquamet Trading SA (2015-01 – 2018-12)

• Managed vehicle and motorcycle wholesale operations.
• Built strong relationships within the automotive trade sector.
• Developed expertise in vehicle sourcing, valuation, and stock management.
• Assisted in identifying profitable buying opportunities and market trends.
• Recruited by Quality Cheapies Auto due to industry experience and performance.

Sales Manager at Quality Cheapies Auto (2018-01 – 2023-12)

• Managed and led a sales team of 11 sales executives.
• Increased average monthly sales from 35–40 units to approximately 55 units per month.
• Implemented performance-driven sales strategies resulting in significant revenue growth.
• Trained and mentored sales staff to improve closing ratios and customer engagement.
• Monitored sales performance and ensured achievement of dealership targets.
• Played a key role in stock planning and sales forecasting.
• Key Achievement: Increased dealership sales volume by more than 40% while improving overall team productivity and revenue generation.

General Manager at Quality Cheapies Auto (2023-01 – Present)

• Assumed full operational responsibility for the dealership.
• Successfully launched and managed a second dealership branch.
• Increased combined sales performance to approximately 100–120 units per month.
• Managed all vehicle purchasing and stock acquisition activities.
• Conducted trade-in appraisals and structured profitable vehicle deals.
• Oversaw workshop operations and vehicle reconditioning processes.
• Managed customer complaints, escalations, and after-sales support.
• Implemented processes that improved customer satisfaction and online ratings.
• Directed daily operations, staffing, stock control, and overall dealership performance.
• Worked closely with finance institutions and service providers to maximize profitability.
• Key Achievements: Opened a second dealership branch.
• Increased monthly sales volume to over 100 units.
• Improved customer satisfaction ratings and operational efficiency.
• Successfully managed all core dealership functions including sales, buying, workshop, and customer relations.