Call centre agent/ leader
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I'm a 41year old that has been in the call center industry for over 15 years.
My confidence and resilience has led me from customer service, sales, retentions to leading collections team of 40 agents with 4 team leaders and 3 inbound agents.
Determination and making a difference in people's lives is what I live for.
Call centre manager at International Debt Control handling Truworths and Foschini groups collections.
Branch manager at Gabs Africa Group attending to sales of funeral cover.
Call centre manager at Two mountains financial services handling sales,customer service, verification and Retentions of funeral centre.
Capitec Bank as service consultant handling cashier duties, loans, new accounts in Branch.
Grade 12 completed in 2000 at Edenpark Secondary School, Gauteng
