Lizzy Machuene

A highly reliable and organized professional with over 8 years of success in high-volume retail operations. My strength lies in bringing order to daily complexity, managing people, and strictly maintaining quality and compliance standards. I am currently building on this foundation with formal training in Logistics and Supply Chain Management, showing my readiness to transition into a new administrative or support role where commitment and process matter most.

Shift Supervisor at KFC TNT Siwelile (2016-01 – Present)

• Stock Integrity: Responsible for inventory accuracy by overseeing all deliveries and conducting detailed stock checks, routinely maintaining a reconciliation rate between system records and physical stock.
• Team Leadership: Managed shifts for up to 5 employees, focusing on mentoring new staff and creating a supportive environment that fostered high performance and adherence to standards.
• Operational Compliance: Consistently enforced strict company and health protocols, which ensured the location always met hygiene requirements and passed all internal quality audits.
• Process Management: Executed detailed opening and closing procedures, ensuring all operational checklists, cash handling, and daily documentation were completed without error.
• Problem Solving: Acted as the primary point person for resolving customer issues and handling unexpected daily challenges, ensuring smooth operations even during high-pressure times.

Higher Certificate in Logistics and Supply Chain Management – Boston City College (2024-01 – 2024-09)

Matric – Mamoduwane High School (2014-01 – 2014-12)