Lona Nogaga

Business Management graduate with a college diploma and multiple certifications. Advance into fintech as a Pos Administrator streamlining payment processes and supporting operational efficiency. Proven track records in sales growth and customer engagement as a Sales Assistant. Recognized for adaptability, continuous learning and delivering measurable results.

Pos Administrator - Network International

(2024-01 - 2025-01)

• Manage operational data and maintain accurate records
• Generate reports to support decision making and performance tracking
• Provide training and technical support to clients and internal teams
• Client query investigation and resolution using Remedy
• Vendor coordination liaise with Pos manufactures for bug fixes and warrant claims
• Repair and troubleshoot software issues across various systems
• Set up and configure devices for deployment and use

Sales Assistance - Bathu Swag

(2021-01 - 2024-01)

• Assist shoppers in finding items and explain product features
• Handle customer complaints and queries professionally and efficiently
• Manage and replenish stock to ensure optimal inventory levels
• Merchandise products to enhance store presentations and customer experience
• Participate in promotional events to boost brand visibility and sales

College Diploma - N6 - College of Cape Town (2021-01)