Lorraine Mofokeng

Results-driven Project Manager with 8+ years of progressive experience delivering complex IT and telecom projects across end-to-end lifecycles. Consistently achieves on-time, within-budget delivery optimizing billable hours by up to 15% and improving client handover efficiency by at least 10%. Skilled in stakeholder engagement, cross-functional team leadership, risk mitigation, and PMO process improvement.

Proficient in Hybrid, Agile, and Waterfall methodologies with hands-on experience in Microsoft Project, Jira, and Zoho Projects.

Project Manager at Interfile (2025-12 – Present)

• Orchestrate end-to-end project delivery from scope definition and planning through execution, monitoring, and closure ensuring alignment with strategic business goals.
• Define project scope, milestones, success criteria, and timelines in collaboration with key stakeholders, establishing clear accountability from day one.
• Negotiate and allocate personnel and resources, resolve team conflicts, and escalate staffing needs proactively to prevent delivery risk.
• Manage scope changes and critical-path dependencies, deploying contingency plans to maintain schedule integrity throughout the project lifecycle.
• Contribute to PMO strategic initiatives, driving process enhancements that elevate project management standards and team efficiency across the portfolio.

Project Manager at Decision Inc. (2024-08 – 2025-11)

• Directed complex IT project lifecycles across multiple concurrent engagements, consistently delivering milestones on schedule and within client budget constraints.
• Cultivated robust relationships with key clients and stakeholders, providing transparent status updates and proactive risk mitigation strategies that protected project outcomes.
• Developed detailed project plans and managed budgets, billing, and resource allocation optimizing project profitability across an active portfolio.
• Facilitated cross-functional meetings and coordinated diverse project teams, improving delivery efficiency and reducing inter-team friction.
• Supported PMO process improvement initiatives, contributing to standardized workflows that elevated team performance and reporting quality.

Project Manager at AVT (2023-05 – 2024-08)

• Oversaw project timelines, external vendors, and site managers across all assigned projects, achieving consistently high-quality, on-time delivery.
• Managed project financials including budgeting, cost tracking, and billing optimizing billable hours by an estimated 10–15% and maintaining strict budget adherence.
• Built and sustained strong vendor and customer relationships, proactively resolving requirements and achieving high client satisfaction scores.
• Generated detailed project reports and enforced strict safety policy compliance, contributing to a secure and operationally efficient project environment.
• Drove continuous process improvement and documentation completion, enhancing operational transparency and reducing rework across project teams.

Project Lead at AVT (2022-08 – 2023-04)

• Led project installations end-to-end, ensuring strict adherence to technical specifications and project plans resulting in successful, on-spec installations.
• Allocated resources efficiently across concurrent site engagements, optimizing utilization and building stakeholder relationships that streamlined project execution.
• Monitored project progress and enforced health and safety compliance across all sites, mitigating operational risk and maintaining a safe working environment.
• Standardized documentation and handover processes, improving post-completion support quality and client transitions by approximately 20%.

Project Coordinator at AVT (2021-01 – 2022-07)

• Managed small-to-mid-sized projects from initiation to closure, coordinating digital signage clients and serving as the primary point of contact for project updates.
• Coordinated resources and subcontractors, ensuring timely delivery and clear communication across all project stakeholders.
• Administered procurement, stock management, and on-site health and safety compliance, maintaining operational continuity across active project sites.
• Organized project data in SharePoint and Microsoft Teams, enabling efficient information sharing and real-time project visibility for distributed teams.
• Managed Business Central tasks including invoicing, purchase orders, and project creation, supporting accurate financial tracking and billing processes.

Project Coordinator at Nouvelle Telecoms (2017-08 – 2020-12)

• Scheduled and tracked progress across multiple telecom projects simultaneously, ensuring timely completion of milestones and administrative deliverables.
• Prepared comprehensive client status reports and material requests, maintaining transparent communication and enabling efficient resource allocation.
• Managed project escalations and documentation, resolving issues promptly and maintaining organized records for rapid reference and audit readiness.
• Recorded meeting minutes and consolidated multi-source data, delivering actionable insights that informed project adjustments and stakeholder decisions.
• Supported senior project managers across diverse coordination tasks, contributing directly to the successful delivery of key telecom initiatives.

BCom Honours in Business Management – University of South Africa (2021 – 2022)

BCom Degree in Marketing Management – University of Johannesburg (2014 – 2018)

Prince2 Agile Foundation - People Cert (2026)