Lorraine Nundkumar

I am a dedicated insurance professional with more than 13 years of experience, investigating and processing insurance motor claims. Excel in analysing damages/causes, and negotiating settlements. Effectively manage multiple, high-priority projects and take pride in providing exemplary customer service. I am an individual with strong communications skills, with a wealth experience within the Customer Services environment with detailed knowledge in Legal Recoveries.

Accomplished Communication: include written and oral with the ability to adapt where necessary to business requirements.

Excellent Interpersonal Skills: have the ability in negotiation and liaising with customers at all levels including both internal and external.

Strong Customer Service Skills: with proven ability to develop long term relationships on trust and credibility.

I have been an Executive Personal Assistant for over 10 years, so I am very familiar with the tasks associated with this role. I possess excellent organizational skills and have a proven track record of staying ahead of deadlines. I am able to multi-task and prioritize tasks efficiently, and I am able to work independently, as well as collaboratively with a team. I am also highly proficient in managing the schedules and travel arrangements of executive staff.

I have a great deal of experience in providing administrative support to senior executives. I am well versed in preparing reports, managing databases, and responding to emails. I have extensive experience in managing calendars, making travel arrangements, and dealing with correspondence. I am also experienced in developing presentations for meetings and preparing agendas.

I am passionate about providing excellent customer service and I am confident that I can effectively meet the needs of your organization. My positive attitude and strong work ethic have allowed me to excel in this role in the past. I am confident that my experience and skills make me an ideal candidate for this position.

Matric RPL - Inseta

Service Excellence Certficate - Inseta

Skills development cluster - Inseta

Secretarial Diploma

Computer literacy diploma