Lovashnee Naidoo

I am a dedicated and loyal individual. I can work on my own and within a team. I have Quality Auditing 5 years experience in international broadband campaign and 2 years experience in local campaign. I have worked with word,excel,outlook and PowerPoint. I also have experience in coaching, typing transcripts and love listening. I am will to learn and gain more knowledge.

I have learnt to analyse and find the root cause when listening to a call. Brainstorm ways to help the agent better ones self. Look at things from the companies point of view.

Matric

I have completed a TEFL course.