I am an highly experienced Operations Manager and former Business Owner with over two decades of comprehensive expertise across operations, financial administration, and client relationship management in the hospitality, retail, and logistics sectors.
Key Areas of Expertise:
- Operational and Financial Control: Proven ability to manage end-to-end business operations, including budgeting, procurement, and workflow optimization. I specialize in rigorous financial administration, including managing full creditors and debtors functions, meticulous invoice reconciliation, and accurate record-keeping using systems like Gaap.
- Client Service and Leadership: Consistently recognized for delivering superior customer service and building strong client relationships. I have extensive experience in staff supervision, motivation, and training, ensuring teams maintain high standards of performance and service quality.
- Diverse Background: Experience ranges from leading my own small business (TLC Agencies) and managing a restaurant (Beef and Reef) to handling complex Import & Export logistics (Genkem) and corporate support (SAIC Olivetti).
- Language Skills: Fluent in English, Afrikaans, and Italian, enabling effective communication and collaboration in diverse professional environments.
My goal is to leverage this deep, multi-industry experience to achieve operational stability and contribute to the long-term success of a permanent position.
