Lucy Wright

Dedicated Emergency Care Assistant with frontline experience driving blue-light ambulances and delivering life-saving treatment in high-pressure environments. Additional experience in hospitality, bar work, retail, and equestrian stable management, bringing strong customer service, teamwork, and organisational skills. Highly adaptable, reliable, and committed to delivering excellence in every role.

Emergency Care Assistant at FSNE Medical Ambulance Service (Present)

• Drive blue-light ambulances across the North East to emergency incidents, ensuring safe, rapid response.
• Deliver life-saving treatment in hazardous, high-pressure, and chaotic environments.
• Provide high-quality frontline patient care, supporting stabilisation and safe transport.
• Assist in scene management and work collaboratively with paramedics and other emergency services.

Hospitality & Events Staff at Causey Arch Inn (2023-10 – 2024-12)

• Delivered high-quality customer service in a busy restaurant and bar.
• Handled cash, card payments, daily takings, and monitored income and profits.
• Managed stock levels, placed orders, and maintained accurate inventory.
• Planned and delivered events such as live music nights, match days, karaoke evenings, and race-day outings to Hexham Racecourse.
• Created and organised fair staff rotas to support smooth daily operations.
• Trained in cleaning beer pump lines, organising the cellar, and maintaining hygiene in the bar, restaurant, and kitchen areas.

Retail Assistant at Superdry (2023-05 – 2023-10)

• Provided high-end customer service, assisting customers with styling advice, outfit selection, and product knowledge.
• Maintained an organised, visually appealing shop floor in line with brand standards.
• Processed stock deliveries, tagged items, and managed stock rotation.
• Operated tills, handled payments, and supported smooth daily store operations.

Equestrian Stable Hand / Stable Management at Westacres Stables (2022-12 – 2023-05)

• Mucked out and maintained clean, safe stables for livery and lesson horses.
• Supported riding lessons by preparing horses, ensuring safety, and assisting instructors.
• Handled horses confidently both individually and in groups.
• Fed, groomed, and cared for horses, maintaining excellent condition and wellbeing.
• Performed manual handling and heavy lifting tasks safely and efficiently.
• Rode and exercised lesson horses to maintain fitness and readiness.

Level 3 Diploma in Equine Management – Houghall College

GCSEs – Whickham High School