Lumka Nonxe

Resolve customer concerns efficiently and professionally. Ensure compliance with banking policies and procedures. Maintain accurate customer records and documentation.

Service Consultant at Capitec Bank (2022-08 – Present)

• Resolve customer concerns efficiently and professionally.
• Ensure compliance with banking policies and procedures.
• Maintain accurate customer records and documentation.
• Build and maintain positive relationships with customers.

Cashier at Mzontsundu Trading (2020-11 – 2022-07)

• Balanced the cash register and reconciled daily transactions.
• Handled cash, card, and electronic payment transactions.

Office Administrator at Lurco Coal (2017-01 – 2017-12)

Contract position

• Making sure the team adheres to health and safety.
• Managed daily office administration and filing systems.
• Prepared reports, correspondence, and other administrative documents.
• Scheduled meetings for stakeholders and coordinated office activities.
• Supported management with general administrative duties

Bachelor of Arts in Environmental Management – University of South Africa (2026)

Higher Certificate in Archives and Records Management – University of South Africa (2020)

Matric in Grade 12 (2011)