Operations Admin at Reef Tankers (2023-10 – Present)
- Data capturing – daily trip loads
- Dealing & processing of diesel and fuel reports
- Generating accurate management information (reports)
- General filing and processing
- Reconciliation of documents
- Any additional administrative duties when required
- Provide general support to the different functions in Compliance
- Update drivers report
- SHEQ noticeboard update
Administrator - Statucor at BDO South Africa (2022-05 – 2023-04)
- Provide support in the lodging and submission of relevant documents with CIPC
- Administrative related functions to support the branch team in the execution of their duties as and where required
- Submission of Annual Return CIPC
- Preparation of invoices
- Review documents for completeness, enter client information into system sever
- Responsible for gathering client documents to ensure adhere to compliance and regulatory requirements
- Provide general support to the different functions in Compliance
- Maintain register of all resolutions passed
Receptionist/Secretary at Elphick Proome Architect - EPA (2021-04 – 2021-12)
The Receptionist is responsible for all reception and ad-hoc admin duties.
- Greeting and receiving clients, guests, staff well. Assist in fulfilling their requests. Communication may be verbal or non-verbal, electronically, or telephonically. Appropriate responses are important.
- Efficient and effective in operating the telephone/ switch board system, company's email, and file-sharing systems, and various social media platforms.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
- Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
- Note and electronically transmit telephonic and other messages to relevant parties (including directors).
- Undertake general typing for Directors and their teams.
- Post and courier documents and parcels etc.
- Store and allocate office stationery.
- Ordering of paper i.e., Butcher Paper A1 and A2, A4 and A3 and stationery.
- Groceries/ housekeeping items: Stock count and ordering monthly. Receive and assist in storing order of items.
- Manage use of boardroom and meeting rooms.
- Manage office car bookings. Keep an excel record of ODO tracking/ mileage and send to ABSA monthly. Ensure timeous scheduling of cars for service and maintenance.
- Buy/arrange food and drinks for meetings when required.
- Minuting meetings.
- I-Pad and laptop booking sheets.
- Assisting with bids.
- Update relevant ad-hoc spreadsheets where applicable.
- Ensure filing is maintained on the server and hardcopy.
- Administer magazines and other subscriptions received.
Operations Administrator at Isidingo Security Services (2020-09 – 2021-04)
- Answering phones and responding to client requests and inquiries.
- Managing and updating company databases.
- Keeping track of inventory and ordering supplies.
- Maintaining financial, employee, and client records.
- Drafting and mailing customer correspondence and newsletters.
- Organizing events, scheduling meetings, and making travel arrangements.
- Managing the maintenance of office and facility equipment.
- Providing administrative support to other departments or projects
- Performing other duties as assigned.
- Taking minutes of meetings
Call Center Consultant at Discovery Health (2019-06 – 2019-12)
- Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolved
- Servicing our members in a customer centric way to ensure that we live by our service principles
- Keeping up to date with product changes to ensure that all key stakeholders are accurately serviced
- Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
- Achieving and exceeding key performance metrics relating to service delivery
- Keeping abreast of continuous process, product updates and digital tools
- Dealing with multiple interactions
- Consistently utilizing all servicing tools available
Personal Assistant at Dr SH Chite Corporated Neurosurgical Mediclinic Hospital Pmb (2017-09 – 2019-04)
- Reception
- Invoicing patient account
- Patient relations and problem solving
- Communication with various hospitals administration staff regarding authorizations, clinical coding, and prosthesis.
- Communication with various medical aid schemes, knowledge scheme rules and protocols
- Data capturing, motivation letters, legal documents and system processes
- Management of theatre bookings liaison with theatre staff and capturing and distribution of procedure information booking of procedures.
- Liaison with prosthesis companies and product representatives
- Assisting patients with admission arrangements and authorizations
- Management and ordering of office supplies
- Travel arrangement for doctor's conferences
Receptionist at Dr Gugu's Practice (2013-02 – 2015-02)
- Switchboard
- Booking Appointment for patients
- Opening files and Filling
- Checking funds from Medical Aid
- Doctors Diary management
- Emailing & faxing accordingly
- Capturing and reconciling medical claims
- Getting Authorization for patient referral
- Reconciling Medical Aid Remittances & Account quires
- Emailing and faxing accordingly
Secretary Administrator at Dr SG Kleinbooi (2012-07 – 2014-06)
- Creating Invoices & reconciling payment
- Petty cash/ Banking
- General Admin/Filing
- Reconciling Medical Aid Remittances & Account queries
- Payroll & doing timesheets
- Task related to general operation of the medical centre
- Managing doctors travel arrangement
- Accounts (Medical & Private)
- Managing SASSA patient application
- Getting Authorisation from Medical Aid
- Overseeing the effective running of the practice
Intern (HR/IR Assistant) at The Workforce Group (2010-09 – 2011-03)
- File administration – Registered mail return, Filling Labour Law Articles, Fax, Scan, Print, Copies, Write up CCMA Files, Preparation of CCMA documents, Ordinary filling of all files in HR/IR department
- Taking down Retrenchment minutes & disciplinary enquiry minutes
- Capturing of data, interns timesheets & contracts
- Writing up the whiteboard – CCMA cases
- Diarising of DES, Retrenchment consultations & CCMA cases
Facilitator (Literacy Tutor) at Masifundisane Adult Literacy Campaign - Dept of Education (2008-02 – 2009-02)
- Introducing learners to writing and reading in the mother tongue
- Administration for learning group
- Planning a learning event
- Assessments
