Lungisa Mpiko

Motivated and customer-focused individual with experience as a Cashier at Ackermans. Skilled in POS operation, cash handling, customer service and multi-tasking in fast-paced retail environments. Seeking a Retail/Cashier position where I can contribute to excellent customer service and targets.

Cashier - Ackermans

(2019-10 - 2024-12)

• Processed high-volume customer transactions accurately on POS, handling cash, card, account and lay-by payments
• Delivered excellent customer service by assisting shoppers with product enquiries, fittings, returns and promotions
• Multi-tasked across till, packing, merchandising, and stock replenishment to maintain store standards during peak trading
• Achieved cash drawer reconciliation with minimal discrepancies and adhered to company security and loss prevention policies
• Promoted store cards and loyalty programs, contributing to sales targets

Till operator - Woolworths

(2025-01 - 2026-01)

• Processed customer transactions accurately using pos system
• provided excellent service, assisted with queries, returns and product information
• Mantain clean, organized store environment and supported team to meet daily sales targets
• Balanced till and followed strict cash handling procedures

Matric - Itirele zenzele (2018)