Luthando Mqadi
Barista who is great with people
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About
I am a friendly and customer-focused hospitality professional with great experience in bar service, restaurant operations, and customer care. I am also killed in preparing beverages, handling cash, maintaining cleanliness, and delivering excellent customer experiences in fast-paced environments. Throughout the years I have become more reliable, energetic, and passionate about creating a welcoming atmosphere for my customers.
Experience
Barman at White House Bar (2023-04 – 2023-09)
- Prepared and served beverages
- Maintained stock levels
- Ensured cleanliness of bar area
- Provided excellent customer service
Assistant Manager & Waiter at Craftsmen Restaurant (2017-08 – 2018-09)
- Supervised staff
- Assisted in daily operations
- Served customers efficiently
- Maintained high service standards
Waiter & Bartender at Glenwood Restaurant (2017-04 – 2017-07)
- Served food and beverages
- Handled customer orders
- Maintained a clean and welcoming environment
Host & Admin Assistant at MSC Cruises (2015-12 – 2016-07)
- Provided fine dining service support
- Assisted guests
- Ensured exceptional hospitality experiences
Call Centre Agent at Edcon (2013-09 – 2014-03)
- Handled customer accounts
- Provided professional telephonic customer service
General Worker at Various Roles (2019 – 2022)
- Supported daily operations
- Maintained workplace cleanliness
- Assisted with stock and customer support
Barista (2024-05 – 2026-01)
- Preparing coffee and cold coffee-based beverages to company standards
- Assisted in the preparation and assembly of sandwiches and lights meals
- Maintained cleanliness and hygiene standards in the preparation area
- Provided efficient customer service
Education
Grade 12 – Wendywood High School (2008)
Marketing Studies – IMM Graduate School of Marketing
