IT Support and operations
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I have a strong background in IT networks and supporting various solutions simultaneously, vendor and accounts management, security and policy. I have a proven track record and stakeholder satisfaction on accomplished projects. Because of my passion for IT, I often take the initiative to attend industry events to learn about new technologies. This is an aid for me to carry out my job better and share knowledge or learn from others around me.
I have gained experience working for 3 internet service providers with the last 7 years being in public health. My experience ranges from ICT telecoms, ITSM and project managing application development projects.
ITIL 4 Fundamentals - Essentials of IT Service Management
