Lyn

I am a financial service provider with very good customer services, Organized and motivated employee, able to apply time management and organizational skills in various environments. I am highly motivated and willing to learn new things. I can work very well under pressure.

Short Term Goal: obtain my diploma in financial accounting Long Term Goal: working as financial accountant

Treasury And ATM Custodian/ Bulk Teller/ Teller/ Customer Service Clerk - ABSA

(2016-05)

• Balance, Control and manage the cash float by checking the amount of cash at the Teller station, Gunnebo and ATMs.
• Ensure that the ATMs are always in good conditions and always dispense cash.
• Remove all deposits from ATMs every morning.
• ATMs General maintenance.
• Dispense and receive physical cash , and other financial instruments over the counter to walk in customers.
• Refer transactions in excess of Teller mandate limits to next level team leader for authorisations.
• Count cash or dispense to ensure that errors are avoided.
• Reconcile own cash at the begging and end of each day.
• Ordering and clearing of cash to SBV
• Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions.
• Exhaust attempt to resolve customer enquiries before escalating to other departments or supervisor.
• Explain the bank procedures, security, requirements as well as service offerings available to customers.
• Guide customers on how to correctly complete transaction documentation.
• Ensure accuracy and efficiency when engaging with customer. Identify sales leads and cross selling opportunities.
• Verify that information is accurate and complete in accordance with the bank procedure.
• Report suspicious transactions as per money laundering control framework.
• Western Union (CBI)

Client Service Clerk (Learnership) - ABSA

(2014-09 - 2015-08)

• Ensure that statutory or regulatory and policy requirements as well as any compliance requirements are met.
• Resolve customer queries within specified turnaround time.
• Maintain sounds relationship with Clients.
• Reconcile customer accounts.
• Ensure CASA and FICA compliance.
• Administer customer access and passwords with regards to the internet and cell phone banking.
• Log problem reports and monitor update of the point of resolution.

Lab Technician (Volunteer) - Giyani Science Centre

(2007-07 - 2008-02)

• Preparing laboratory for class.
• setting up apparatus.
• Operating and control of equipment.
• Purchase of science equipment and chemicals.
• Distribution of equipment and chemicals to schools. Cleaning apparatus and general housekeeping within the lab.
• Assisting chemistry teacher in conducting the class.

Secretary (Contract) - Canon Collins Trust

(2008-03 - 2009-02)

National Certificate - Accounting (Financial Accounting NQF 5) - UNISA

National Certificate - Banking (Sales And Customer Relations NQF 5) - BANKSETA (2015 - 2015)

National Certificate - Banking (Financial Services NQF 5) - Milwaukee Business School (2013 - 2013)

Diploma - Analytical Chemistry - Intec College, South Africa (2007 - 2007)

Certificate Of Attendance - Ms Word, Ms Excel, Ms PowerPoint, Ms Access - Giyani Science Centre, South Africa (2007 - 2007)

Senior Certificate - Matric Exemption - Mphamho High School (1999 - 1999)