Lynne Jonkers
Administration
Talent
Cape Town, City of Cape TownMember since June 11, 2022
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About
Dear Sir/Madam
I Lynne Jonkers hereby would like to apply for this posiKon available at your company, I am independent, enthusiastic, a hardworking individual, I’m able to work under pressure and in a team as a leader or a team player.
I enjoy taking on new challenges and I’m eager to learn and broaden my knowledge span as I practice professionalism in everything I do and won’t leave any stone unturned to complete the task or challenge at hand.
I am very tactful, self-motivated, loyal and proactive individual and use my own initiative, I do believe I will be perfect asset for this position at your company.
You’re sincerely Lynne Jonkers
Experience
Aldy ConstrucKon
Bookkeeping
Part Kme 4 years. ResponsibiliKes and DuKes
- Making journal entries for all receipts, payments, and other financial transacKons.
- Filing source documents for all journal entries recorded.
- PosKng journal entries to ledger accounts.
- Preparing trial balances.
- Performing bank reconciliaKons.
- Preparing cash flow statements.
- Preparing financialreports.
- DeposiKng money received by the organisaKon.
- Issuing invoices for money that is owed to the organisaKon.
- Paying accounts on behalf of the organisaKon.
- Performing payroll administraKon duKes. Filing tax returns.
- Performing other duKes as required
Education
CIT communications and administrative Coordinator
RESPONSIBILITIES
- Monitoring connectivity of ATMs to the host and resolving all terminal status issues and/or errors.
- Liaising with the CIT team to ensure maximum uptime and optimal resolution.
- Inbound customer care – technical ATM magers; billing and rebate queries, documentation, and consumables
- Outbound customer care – refill ATMs, CRM calls, pre and post installation calls for ATM
- Resolving issues telephonically with clients
- Liaising with, and dispatching the CIT team/s to sites
- Handling Saswich Queries raised by customers / issuing banks.
- troubleshooting and resolving when systems are down / problematic.
- On-call cycle on weekends / public holidays or weekend shift work.
- Management of projects – 3rd tray upgrades, new site take-ons and rezoning changes.
- Monitoring of critical/suspect sites and ensuring they are actioned timeously.
- Logging all inbound and outbound calls on ATM Manager software
- Following up and Actioning all open events timeously
- Raising events for managers that require a site visit.
- Managing relationships and dealing with 3rd party service providers
- Ensuring constant revision and refining of processes and procedures
- reporting of data and deliverables on a timely basis
- Assistance with general office admin and filing
- Customer dispute resolution
- Ensuring that CIT related emails are assigned, actioned and resolved within the agreed upon SLAs.
- Sending and monitoring receipt paper provided to CIT cash centres within the cost brackets assigned.
- assisting with all CIT functions e.g. Cash planning and inactive CITs
