M Tooane

I am a result driven, articulate, well-presented and commercially aware individual who enjoys engaging with others. I take pride in the work I do and I am extremely comfortable in challenging situations. I can easily adapt and I am flexible.

I have a consistent track record of improving efficiency, maximize profits whilst minimizing costs and an ability to manage daily operations, planning the use of materials and human resources to ensure maximum efficiency. I bring a diverse background and culture and I am open minded and willing to gain experience working with other diverse individuals. I also have experience in building a relationship with customers and stakeholders.

I can easily thrive and enjoy working in a customer focused environment and I am comfortable with working in a fast paced and growth orientated work environment. Furthermore, I have great conflict resolution and problem-solving skills. My time management skills and my abilities to plan & organise while also paying attention to details have been commendable.

I am also reliable and trustworthy.

Store Manager - TFG (Former Edcon)

(2014-04)

• Undertake store administration duties such as managing store budgets and updating financial records
• Ensure correct and timeous implementations of store's promotions and markdowns and other chain comms
• Ensure appropriate staffing
• Manage and maintain stock pipe line as per chain guidelines

Store Manager - TFG Sports Division (Sportscene)

(2012-10 - 2014-03)

• Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability
• Manage daily banking, petty cash and debtors within the store
• Manage store safety aspects in line with local OHASA, report incidents and make sure there are properly recorded
• Maintain outstanding store condition and visual merchandising standards

Store Manager - Crazy Store

(2012-03 - 2012-09)

• Daily banking & receiving of new stock
• Reporting of weekly/monthly figures
• Handling all administration regarding stock & prevention of stock loss
• Corresponding with HR & Head Office

Assistant Manager - Crazy Store

(2011-11 - 2012-02)

• Customer service & Handling of Admin
• Relieving store manager in absence
• Assisting cashiers with the till

Shop assistant - Crazy Store

(2011-08 - 2011-10)

• Cashier & Housekeeping
• Merchandising as per department

Casual/Stock Taker - Pep Stores

(2011-06 - 2011-07)

• Stock taking & unpacking new stock

Data Capturer/Admin Clerk - FNB Smart Product House

(2007-09 - 2009-05)

• Reconciling bank statements
• Capturing and updating clients status & infomation
• Handling administration

Labour Law - Academy of York (2022)

Human Resource Management - Oxbridge Academy (2018)

National Senior Certificate - New Horizon College (2002)

Business Management Certificate - Learnex Education (2012)