Macingwane Omkhulu

I seek challenging opportunities where I can fully use my skills for the success of the company. Dedicated and hardworking individual seeking this position, where I can use my customer service skills, teamwork, and restaurant experience to provide excellent guest/customer service and contribute to the success of the establishment.

Server assistant / Waiter - Rockets Beach Club - umhlanga

(2024-01)

• Welcoming guests warmly and escorting them to their tables while providing professional customer service.
• Taking food and beverage orders accurately and communicating them clearly to the kitchen and bar staff.
• Serving food and drinks efficiently while ensuring customer satisfaction throughout the dining experience.
• Assisting waiters by clearing tables, resetting dining areas, and maintaining cleanliness and organization in the restaurant.
• Handling customer requests, resolving minor complaints professionally, and ensuring guests leave with a positive experience.

Server assistant / Hubbly Guy - Brown sugar Oceans

(2022-01 - 2023-12)

• Assisting waiters by preparing tables, delivering food and beverages promptly, and ensuring smooth restaurant operations during busy service hours.
• Managing hubbly (hookah) preparation, including cleaning equipment, setting up flavours, changing coals, and ensuring customer satisfaction with the hubbly experience.
• Maintaining cleanliness of dining areas, hubbly stations, and service sections while following hygiene and safety standards.
• Providing professional customer service by responding quickly to guest requests, checking customer comfort, and creating a welcoming atmosphere.
• Supporting front-of-house operations through teamwork, stock replenishment, and ensuring efficient service flow between the kitchen, bar, and dining floor.

Higher Certificate - Stranger Manor Secondary school (2013)