Stock Controller and Isle Assistant (Wholesale and Retail Learnership) - E.H. Hassim Hardware
(2024-07 - 2025-06)
- Forecast supply and demand to prevent overstocking and running out-of-stock (OOS)
- Enter purchase details (vendors information, invoices and pricing) into internal databases
- Place orders to replenish merchandise as needed
- Track shipments and address any delays
- Oversee storage of products, particularly of fragile items
- Evaluate suppliers' offers and negotiate profitable deals
- Coordinate regular inventory audits
- Liaise with warehouse staff and other internal teams to test products' quality (status upon delivery and storage conditions)
- Keep updated inventory records (including daily shipments)
- Ensure purchases do not exceed budget
- Greeting customers and offering assistance: Being approachable and helpful to customers is crucial.
- Answering customer questions: Providing accurate information about products, locations, and store policies.
- Assisting with product selection: Helping customers choose the right tools, hardware, or supplies for their needs.
- Resolving customer issues: Addressing any complaints or concerns in a professional and timely manner.
- Stocking shelves and displays: Ensuring that products are well-stocked and organized.
- Maintaining cleanliness: Keeping the aisle free of clutter and debris.
- Facing products: Ensuring that product labels are visible and facing the correct direction.
- Rotating stock: Moving older products to the front of the shelves to prevent them from becoming outdated.
- Identifying and reporting any issues: Notifying management of any problems, such as damaged products or pricing errors.
Volunteered as a General Office Clerk - Aluta Park Youth Center
(2023-11 - 2024-06)
- Answer and transfer telephone calls or take messages
- Sort and deliver incoming mail and send outgoing mail
- Schedule appointments and receive customers or visitors
- Provide general information to staff, clients, or the public
- Type, format, or edit routine memos or other reports
- Copy, file, and update paper and electronic documents
- Prepare and process bills and other office documents
- Collect information and perform data entry
